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Help Center Plan, licence, and billing

Cancel or manage a subscription

How cancellation works, and when access actually ends.

  1. 1

    Open a management link, then choose "Manage subscription" to continue to the secure Stripe billing portal.

  2. 2

    From there, cancel or change your plan. Cancelling keeps Pro active through the date already shown on your management page — there is no further charge after that.

  3. 3

    A one-time Lifetime licence has nothing to cancel: it never expires.

Still stuck? Contact support and include what you were capturing and which browser you use. Do not send your licence key or a screenshot containing it — we can find your licence from your checkout email address.