Cancel or manage a subscription
How cancellation works, and when access actually ends.
- 1
Open a management link, then choose "Manage subscription" to continue to the secure Stripe billing portal.
- 2
From there, cancel or change your plan. Cancelling keeps Pro active through the date already shown on your management page — there is no further charge after that.
- 3
A one-time Lifetime licence has nothing to cancel: it never expires.
Related guides
Still stuck? Contact support and include what you were capturing and which browser you use. Do not send your licence key or a screenshot containing it — we can find your licence from your checkout email address.